Project - TechSavvy Ravi

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Project Information

  • Project Name: TechSavvy Ravi
  • Role: Hero
  • Project Duration: 01 March, 2020
  • Location: Hyderabad, India

Description

The Monitoring Solution project at 1-800-Flowers.com, Inc. aims to enhance the online services and availability of the company by implementing a monitoring solution. This will enable the company to have real-time visibility and control over the performance of their e-commerce platform, logistics, and fulfilment operations. The project will include the deployment of monitoring software to track key performance metrics, identify and resolve issues quickly, and improve overall customer satisfaction. Additionally, the project will provide the company with the necessary data to make informed decisions on how to optimize their online operations and improve their competitiveness in the market.

Project Responsibilities

Monitoring Tools:

IBM ITM, Netcool Omnibus and Probes, Netcool Impact

Database:

IBM DB2

Operating System:

RedHat Linux, Windows

Technologies:

AWS Cloud, Elastic Stack

Scripting:

Python

Integrations:

IBM Datapower, IBM MQ, IBM WAS, SNMP

Observability Tools:

Dynatrace

  • Implementation of ITM and Netcool Suite
  • Implementation of OS, Database, WAS, and MQ monitoring agents
  • Configuring SNMP probe rules to process traps from network devices
  • Enrichment of probe rules
  • Development of email notification policy
  • Development of dashboards