Project - Etisalat
Project Information
- Project Name: Etisalat
- Role: Netcool Developer
- Project Duration: November 2014 – December 2015
- Location: Pune, India
Description
The IBM Tivoli Monitoring Solution project at Etisalat aimed to unify the various monitoring solutions used by the company under the umbrella of IBM Tivoli solutions. The project entailed the deployment and configuration of IBM Tivoli Monitoring, IBM Tivoli Netcool Suite, and IBM APM. It aimed to improve the visibility and control over the organization's IT environment, enhance efficiency and support Etisalat's position as the largest telecommunication corporation in the GCC through various monitoring and integration techniques, rules development, dashboards creation, incident management integration, and operator training.
Project Responsibilities
Monitoring Tools:
Netcool Omnibus, Netcool Probes and Gateways
Operating System:
RedHat Linux, Windows
- Deployment of IBM Tivoli Netcool Omnibus for event management and data correlation
- Implementation of various IBM Tivoli Netcool probes such as SNMP, CORBA, SYSLOG, PING in a high availability architecture
- Development of probe rules using MIB files for monitoring devices and applications
- Development of advanced rules and policies for event enrichment and correlation utilizing various scripting languages
- Setting up gateways for integration with Remedy ticketing systems
- Comprehensive documentation of the implementation of the centralized monitoring solution